In short
- Quoteams AB is responsible for the personal data covered by this policy. For data your company puts into Quoteams, your company is responsible and we process it on its behalf (clause 2).
- We use personal data to provide, support and secure Quoteams and to manage our customer relationships (clause 3).
- Our website and the app use only the cookies they need to work, and no analytics (clause 4).
- We do not sell personal data (clause 5).
- You can ask to see, correct or delete your data at any time (clause 8).
1Who we are
Quoteams AB, corporate identity number 559380-1755, Norra Byvägen 14, 760 15 Gräddö, Sweden, is the controller for the personal data covered by this policy. Contact us at admin@quoteams.com.
2Our role
This policy covers the people who use Quoteams (the "Service"), visit quoteams.com, contact us, or work for our customers and prospective customers.
Freight forwarders use the Service to handle data about their own clients and contacts. For that data, the forwarder is the controller and we process it on its behalf under our Data Processing Agreement at https://quoteams.com/dpa. If you are one of those contacts, the forwarder's privacy notice applies, and you should contact the forwarder to exercise your rights.
3What we collect and why
We process:
- account and sign-in details, to give users access and keep accounts secure,
- technical data about how the Service is used, such as logs and errors, to fix problems, support users and improve the Service,
- what you write to us, to answer you,
- contact, company and billing details of people at customers and prospects, to sell, deliver and invoice the Service.
As legal bases, we rely on our legitimate interest in providing, securing, improving and selling the Service, on the contract with your company, and on our legal duty to keep accounting records.
You can object at any time to our use of your data based on legitimate interest by emailing admin@quoteams.com.
4Cookies
Our website at quoteams.com does not set cookies or use analytics.
The Service uses only the cookies and similar technologies it needs to work, for example to keep you signed in. These do not require consent. The Service does not use analytics or advertising technologies.
5Who we share data with
We do not sell personal data. We share it with service providers that process it for us under data protection terms, with providers of maps, fonts and icons, with authorities where the law requires it, and with a buyer if our business is sold.
6Where data is processed
We store data in the European Economic Area. Some service providers may process data outside it, under safeguards that the GDPR allows, for example the EU standard contractual clauses.
7How long we keep it
We keep personal data only for as long as we need it:
- account data, while your company's subscription runs and for a short period after it ends,
- technical data, for as long as we need it to run and secure the Service,
- sales contacts and messages, while we have a business relationship or a reason to stay in touch, and
- accounting and billing records, for as long as Swedish law requires.
8Your rights
You may ask to see, correct or delete your personal data, to restrict or object to its use, and to receive it in a machine-readable format. To exercise these rights, email admin@quoteams.com.
You can complain to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten) at https://www.imy.se.
9Changes
We update this policy when our practices change. The date at the top shows when we last changed it.